org.jivesoftware.smackx.workgroup.packet

Class Transcripts

java.lang.Object

org.jivesoftware.smack.packet.Stanza

org.jivesoftware.smack.packet.IQ

org.jivesoftware.smackx.workgroup.packet.Transcripts

All Implemented Interfaces:

org.jivesoftware.smack.packet.Element, org.jivesoftware.smack.packet.Packet, org.jivesoftware.smack.packet.TopLevelStreamElement

public class Transcripts
extends org.jivesoftware.smack.packet.IQ

Represents a list of conversation transcripts that a user had in all his history. Each transcript summary includes the sessionID which may be used for getting more detailed information about the conversation. Transcript

Nested Class Summary

Nested Classes

Modifier and Type	Class and Description
static class	Transcripts.AgentDetail An AgentDetail contains information of an Agent that was involved in a conversation.
static class	Transcripts.TranscriptSummary A TranscriptSummary contains some information about a conversation such as the ID of the session or the date when the conversation started and finished.

Nested classes/interfaces inherited from class org.jivesoftware.smack.packet.IQ

org.jivesoftware.smack.packet.IQ.IQChildElementXmlStringBuilder, org.jivesoftware.smack.packet.IQ.Type

Field Summary

Fields inherited from class org.jivesoftware.smack.packet.IQ

IQ_ELEMENT, QUERY_ELEMENT

Fields inherited from class org.jivesoftware.smack.packet.Stanza

DEFAULT_LANGUAGE, ITEM, language, TEXT

Constructor Summary

Constructors

Constructor and Description
Transcripts(java.lang.String userID) Creates a transcripts request for the given userID.
Transcripts(java.lang.String userID, java.util.List<Transcripts.TranscriptSummary> summaries) Creates a Transcripts which will contain the transcript summaries of the given user.

Method Summary

Modifier and Type	Method and Description
protected org.jivesoftware.smack.packet.IQ.IQChildElementXmlStringBuilder	getIQChildElementBuilder(org.jivesoftware.smack.packet.IQ.IQChildElementXmlStringBuilder buf)
java.util.List<Transcripts.TranscriptSummary>	getSummaries() Returns a list of TranscriptSummary.
java.lang.String	getUserID() Returns the id of the user that was involved in the conversations.

Methods inherited from class org.jivesoftware.smack.packet.IQ

createErrorResponse, createResultIQ, getChildElementName, getChildElementNamespace, getChildElementXML, getType, isRequestIQ, setType, toXML

Methods inherited from class org.jivesoftware.smack.packet.Stanza

addCommonAttributes, addExtension, addExtensions, appendErrorIfExists, getDefaultLanguage, getError, getExtension, getExtension, getExtensions, getExtensions, getExtensionsXML, getFrom, getLanguage, getPacketID, getStanzaId, getTo, hasExtension, hasExtension, hasStanzaIdSet, overrideExtension, removeExtension, removeExtension, setError, setFrom, setLanguage, setPacketID, setStanzaId, setTo, toString

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, wait, wait, wait

Constructor Detail

Transcripts

public Transcripts(java.lang.String userID)

Creates a transcripts request for the given userID.

Parameters:

userID - the id of the user to get his conversations transcripts.

Transcripts

public Transcripts(java.lang.String userID,
                   java.util.List<Transcripts.TranscriptSummary> summaries)

Creates a Transcripts which will contain the transcript summaries of the given user.

Parameters:

userID - the id of the user. Could be a real JID or a unique String that identifies anonymous users.

summaries - the list of TranscriptSummaries.

Method Detail

getUserID

public java.lang.String getUserID()

Returns the id of the user that was involved in the conversations. The userID could be a real JID if the connected user was not anonymous. Otherwise, the userID will be a String that was provided by the anonymous user as a way to idenitify the user across many user sessions.

Returns:

the id of the user that was involved in the conversations.

getSummaries

public java.util.List<Transcripts.TranscriptSummary> getSummaries()

Returns a list of TranscriptSummary. A TranscriptSummary does not contain the conversation transcript but some summary information like the sessionID and the time when the conversation started and finished. Once you have the sessionID it is possible to get the full conversation transcript.

Returns:

a list of TranscriptSummary.

getIQChildElementBuilder

protected org.jivesoftware.smack.packet.IQ.IQChildElementXmlStringBuilder getIQChildElementBuilder(org.jivesoftware.smack.packet.IQ.IQChildElementXmlStringBuilder buf)

Specified by:

getIQChildElementBuilder in class org.jivesoftware.smack.packet.IQ